
SNM-1000 Node Control Modem Revision 3
Maintenance MN/SNM1000.IOM
5–2
If any of the troubleshooting procedures mentioned earlier in this chapter do not isolate
the problem, and Comtech EF Data Customer Support assistance is necessary, have the
following information available for the representative:
• Modem configuration. Modem configuration includes the modulator,
demodulator, and interface.
• Faults (active or stored).
5.1.1 System Faults/Alarms
System faults are reported in the “Faults/Alarms” menu, and stored faults are reported in
the “Stored Flts/Alms” menu. Refer to Chapter 3 for more information.
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